Shipping Policy

Welcome to Physis Nutrition! We’re committed to getting your health and wellness essentials delivered quickly, safely, and efficiently. Please review our shipping policy below for everything you need to know about receiving your order.

Processing Times

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on your location:

Shipping Option Estimated Delivery Time
Standard (UK) 2–4 business days
Express (UK) 1–2 business days
International Standard 5–10 business days

Note: Delivery times may be affected by high order volumes or postal delays beyond our control.

International Shipping

We currently only ship within UK and at our discretion, to select countries outside the UK. Shipping costs and delivery times will be calculated at checkout. Please note that customs, duties, and taxes may apply and are the responsibility of the customer.

Order Tracking

Once your order ships, you’ll receive an email with a tracking number. You can use this to monitor your shipment’s progress.

Delays & Issues

If your order is delayed or you haven’t received it after the estimated time, please contact us at support@physisnutrition.com with your order number, and we’ll be happy to help.

Missing or Lost Packages

If your tracking number shows your package was delivered but you haven’t received it, please:

  1. Check your delivery address for accuracy.
  2. Look around your property or with neighbors.
  3. Contact the shipping carrier.

If you're still unable to locate the package, reach out to us and we'll do our best to assist you.

Questions?

If you have any questions or need further assistance with shipping, feel free to contact our support team at support@physisnutrition.com.